What is the difference between the guide and audioguide options?
The live guide leads the group in English and offers real-time answers, stories, and personalised commentary. The audioguide lets you explore more independently at your own pace — available in 6 languages and accessible from your phone (internet required) or as a physical hardware device.
Can I be picked up from my hotel?
Hotel pickup is not included, but there are several convenient pick-up points across Sofia — including both airport terminals, the central train/bus station, and central squares. Contact us to find the closest option to your accommodation.
Is the tour suitable for children?
Yes — minimum age is 6 years, and children must be accompanied by an adult. Baby and booster seats are available as extras. The walking is mostly easy, though some cobblestone streets are steep — comfortable shoes are recommended.
Does the tour run in bad weather?
Yes — the tour operates in all weather conditions. Dress appropriately. In summer, sunscreen, a hat, and water are strongly recommended as Plovdiv can get very hot.
How much free time do I get in Plovdiv?
After the 2.5-hour guided walk, you have approximately 1.5 hours of free time to explore independently, have lunch, shop, or wander the Kapana district at your own pace.
Can I cancel if my plans change?
Yes — free cancellation if you cancel at least 1 day before the tour date.
Where exactly is the meeting point?
Behind the Vasil Levski Monument, in front of the Embassy of Slovakia — Yanko Sakuzov Blvd 9, Sofia. Departure at 09:00. Public transport is available nearby.